How long does it take for the City to respond to a public records request?

The simplest requests for immediately available records (Category 1) are responded to within 5 business days, and often on the date of the request. For all other requests, the City will provide a written response to the requester within five business days with a reasonable estimate of the time necessary to make the records available.   Category 2 requests usually require between 5 and 30 business days, Category 3 records requests may require several weeks to several months. Category 4 records requests are the most complex, involve thousands of records, and often require review by the City Attorney.   They may require several weeks to a year or more.  For Category 3 and 4 requests, we respond in installments, supplying a portion of the responsive records each month until the request is complete.

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1. How do I watch a City Council meeting?
2. Where can I find City Council agendas?
3. How can I comment on an agenda item?
4. How do I contact council members?
5. What is the easiest way to access public records?
6. How do I submit a public records request?
7. Is any information exempt from a public records request?
8. How long does it take for the City to respond to a public records request?
9. How can I learn more about the City’s public records request process?
10. How can I access the Municipal Code?
11. How can I find ordinances and resolutions passed by Council?
12. How do I submit a claim for damages?
13. How can I find real property records?
14. Who administers elections?
15. Does the City Clerk issue business licenses?