Customer Surveys

See what people are saying about us!

Since 2012, the BIPD has been sending out 20 surveys at random each month to individuals who had contact with a member of the department during the previous month.  The intent of the survey is to give the citizens we serve an opportunity to evaluate how we’re doing. Respondents are provided with a postage paid return envelope and survey answers are anonymous.  The response rate continues to be encouraging and we thank everyone who received a survey and took the time to respond. Your feedback helps us recognize our successes and identify areas that need improvement. Below are survey results to date.

Customer Survey-Results-2018 through Q3

Customer-Survey-Results-2018 through Q2

Customer-Survey-Results-2018 through-Q1

2017 Customer Survey Results Summary

2016 Customer Survey Results Summary

2015 Customer Survey Results Summary

2014 Customer Survey Results Summary

2013 Customer Survey Results Summary

2012 Customer Survey Results Summary