Complaints

Lodging a Complaint

If we haven’t done something well, we’d like to hear about it. To file a formal complaint against agency policy or against a specific officer, we prefer you use our Complaint Form but it is not mandatory.  Complaints may be emailed to policedept@bainbridgewa.gov, mailed to the BIPD at 625 Winslow Way E, Bainbridge Island, WA, 98110, delivered in person, or lodged by phone at 206-842-5211.  Use whatever method is most convenient for you.

A few things to know about complaints:

•  All complaints are documented, reviewed by the chief of police, and investigated to the fullest extent possible.

•  Complaints can be submitted anonymously, but if you do not provide your name or contact information, it may hinder us from conducting a complete investigation or reduce our ability to provide follow up regarding complaint disposition.

•  The chief of police assigns an investigator to review the allegation and conduct an investigation, then makes a determination based on the results of that investigation. This determination is called a ’finding.’  Complainants will be notified of findings whenever possible, usually in writing.

• The chief of police reserves the right to give a complaint an incomplete or insufficient disposition based on incomplete, false, or purposefully misleading information.

We do our best to ensure that all complaints are investigated thoroughly, fairly, and consistently, but if you feel the nature of your complaint requires an independent assessment or further inquiry, you may also contact:

Complaint Statistics

If you are looking for information about the numbers and types of complaints lodged against the BIPD (officers or policy), that information is published annually in our Professional Standards Report, available here.  For additional information, contact Chief of Police Joseph N. Clark, Jr.